1. General

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian. CocoaPaws reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice.

2. Products and Services

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, CocoaPaws does not guarantee that all information on the website will always be error-free, complete, or current.

We reserve the right to:

• Limit or refuse orders at our discretion
• Change product prices without notice
• Discontinue products at any time
• Cancel orders suspected of fraud or unauthorized activity

3. Orders and Payments

All orders placed through our website are subject to acceptance and availability.

By placing an order, you agree that:

• All information provided is accurate and complete
• You are authorized to use the selected payment method
• Payments must be completed before orders are processed and shipped

CocoaPaws reserves the right to cancel or refuse any order for any reason, including suspected fraud, pricing errors, or product availability issues.

4. Shipping and Delivery

Delivery times are estimates and may vary depending on your location, shipping carrier delays, customs processing, or unforeseen circumstances.

CocoaPaws is not responsible for:

• Delays caused by shipping carriers
• Incorrect shipping addresses provided by customers
• Lost or stolen packages marked as delivered

Customers are responsible for providing accurate shipping information during checkout.

5. Returns and Refunds

Please review our Return and Refund Policy for detailed information regarding returns, exchanges, and refunds.

Returned items must meet our return eligibility requirements before a refund or exchange can be approved.

6. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, text, and designs, is the property of CocoaPaws and may not be copied, reproduced, distributed, or used without written permission.

7. User Conduct

By using our website, you agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security or functionality
• Submit false or misleading information
• Upload harmful code, viruses, or malicious software

Any violation may result in termination of access to our website and services.

8. Limitation of Liability

CocoaPaws shall not be held liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our website
• Product misuse
• Delays or interruptions in service
• Errors or inaccuracies on the website

Customers are responsible for ensuring products are suitable for their pets before use.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.

10. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws and regulations.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our customer support channels available on our website.